Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
Each consignor number is limited to 300 items. You can have multiple consignor numbers.
Infant clothing Limit: limited to 100 hanging items total (50 girls & 50 boys OR 100 boys). BUNDLE BABY CLOTHES: Infant clothing is in abundance at our event, price it competitively. Example: 5 pack onesies for $4 = 1 item.
Please limit your books to 20. A 2 or 3 pack of books counts as 1 item.
As always, we encourage you to bring your best items so that you sell a high percentage of your things. A consignor who brings 75 great items will do better than a consignor who brings 300 items that are lesser quality and priced too high. Most consignors only bring about 100 items!
We print options:
Option 1: Your labels will be waiting for you for free in-store when you drop off your items, and you'll stick them on in-store.
Option 2: We can mail you your labels. This option costs $4 to cover the envelope and postage but is FREE if you choose donate all of your items. Request this under "Consignor Links" at the top.
Option 3: We hold label pick ups periodically around town, often at coffee shops. Check the "Consignor Links" for more info. This option is free, but we do request that you per-register.
You print option: Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear after you enter your items.
We suggest you set the price at 20-35% of the retail value of the item. Baby Equipment (packnplays, swings), Furniture and Large Indoor/Outdoor Toys (gym sets, cozycoupes, playhouses) usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they should be bundled in sets and priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also. Please check out the pricing points guide available at the top under Consign.
The most important thing: DO NOT let yourself get overwhelmed. If you've saved up years of clothes or are selling items for multiple children, you WILL NOT be able to get it all done in one sitting. Plan for multiple evenings/nap times/Saturday mornings. It seems a lot to learn the first time you do it, but then you'll be a pro! Our consignors come back season after season because they find it's worth it!
- Designate a space to work in your house
- Gather your supplies (hangers, safety pins, string tags, tape)
- Do ONE category at a time: toys, baby gear, clothes, shoes
- Watch our merchandise prep videos! "How to Consign" link under Consign menu above
The consignor fee is $12 and comes out of your check at the end. You do not have to pay this upfront!
In case your string tag gets separated from your item in the store, as long as we know the consignor number and price, we can still sell it! Tag tend to break most often on shoes, large toys, furniture, and gear (swings, bouncers, strollers).
No, please use children's plastic hangers for sizes 8/10 and below (reusing retail plastic hangers is fine!). Use adult sized plastic hangers for sizes 10/12 and above. No wire hangers please. This prevents other people's clothing from getting poked/torn on wire hangers. Metal hangers also sound terrible when being slid on the racks!
Place small pieces in a ziploc bag and then seal the ziploc with clear packing tape. Ziploc bags can then be ziptied to the main piece of the toy or item. Saran wrap is another great way to keep things like wooden puzzles together or games closed.
PLEASE: the barcode label still goes on a string tag. Then attach the string tag to the item and put tag inside the bag with the item. Make sure the tag is visible (a little clear tape can be used to hold the tag to the bag surface). Do NOT stick the barcode label to the bag. You may also want to write your consignor number and the price on the ziploc bag in case the string tag gets lost. If it's a XL bag or tote, you may want to include a picture of what's inside so shoppers know what they are buying!
FIRST: Group all of your like items (toys, games, baby gear, clothes in order of size smallest to largest, large items like bikes and furniture).
SECOND: Enter the items in the order you grouped them (NOT: 2 clothes, 1 swing, 3 more clothes, 1 toy). This will make them easier to label with barcodes and check into the store.
THIRD: When entering, be descriptive! Say "navy blue chevron dress, 4T" NOT tshirt, tshirt, outfit, outfit, onesies. This will help us find (and sell) your item if the tag falls off!
If it meets our "excellence quality" standards, then group it together with one or two more like items. Moms love bundles - combine multiple same size items! Pin them together on a hanger, or group them in a ziploc bag and put one price for the entire group.
Voice entry is the way to go, let's get it working!
For items without a size, say SIZE NOTHING. If your entire batch is set to discount (which we highly recommend) you do not need to say discount.
For example, the text box should read "blue castle dollhouse with people size nothing price 30 discount yes" OR "yellow chevron button down with navy pants size 3t price 6"
- Anything recalled
- Drop side cribs or ANY crib from before 2011
- Used Carseats & bases
- Breastpumps
- Open nipples or pacifiers
- Any item that is stained, torn or overly worn (pilling)
- Items with missing buttons, broken zippers or lost parts
- Battery operated toys without batteries or those that don't work anymore
- Baby equipment that is not clean
- Bags of random loose toys unless theme oriented Example: Bags of legos or Barbie accessories ARE allowed
- VHS movies
- Crib bumpers
Not sure about an item? Email Jillian: jilliancremona@rhealana.com
To count for the RL Guarantee (where you are paid for any lost or stolen items at the end of the sale) items MUST:
- be prepared by YOU (not a friend or VIP processor)
- properly prepared according to our standards (ex: labeling, tagging, securing pieces appropriately)
- be checked into the store through an IN STORE drop off appointment by YOU (not curbside, drop n go, or by a friend/family member)
- be picked up IN STORE by YOU and checked before leaving the building
Whether or not you choose to guarantee your items, we do everything on our power so items are not lost or stolen during the event to ensure ALL of our consignors are paid fairly for their items.
We LOVE giving back to our community! Foster Shop is typically the day after our sale closes. Watch our facebook page or email Jillian for day and time. You will need to bring your current foster license or child in care paperwork to show you are eligible.
After Foster Shop, churches and other non-profits are eligible to receive donated items. You must be able to get the items directly to moms and kids who need them (not resell them). You will need to show proof of non-profit status at pick up. Email Jillian to confirm eligibility and availability of merchandise.
One of the most fulfilling things we do after our event is donate lovely children's items to non-profit organizations, who gives them directly to children and families in need. At Rhea Lana's we are moms, who love helping moms.
If you have any questions, please contact Jillian at JillianCremona@rhealana.com.
